We’re here to help
PuddlePop Support
Friendly help for parents and carers.
Contact us
For help with PuddlePop, email help@puddlepop.app.
Please include the device type, a short description of the issue and, where useful, a screenshot. Please do not include sensitive information about a child.
Frequently asked questions
What ages is PuddlePop designed for?
PuddlePop is designed primarily for children aged 3–7, with large controls and simple navigation.
Does PuddlePop save colouring progress?
Yes. Children can return to unfinished pictures and continue colouring later.
How are purchases protected?
Parent-only areas and purchases are protected by a parental gate.
Where will PuddlePop be available?
PuddlePop is currently preparing for release on Google Play.
How quickly will you reply?
We aim to respond to support enquiries as soon as reasonably possible, normally within a few working days.
Company information
PuddlePop Ltd
Registered in England and Wales
Company number 17349366